The presence of counterfeit products in the market place is an unfortunate reality for many luxury brands, including Jeunesse Global.
Though the company aggressively pursues removal of these products through various means, please be aware that there are counterfeit Jeunesse Global products being offered to unsuspecting customers, primarily through online websites, auction sites and trade boards.
Because distinguishing authentic from counterfeit can be difficult, many customers are unaware that they are purchasing counterfeit products.
Authentic Jeunesse Global products are available EXCLUSIVELY from authorized Jeunesse Global distributors.
Jeunesse Global EXPRESSLY PROHIBITS its authorized distributors from selling the products on sites like Amazon, eBay or AliExpress. If you buy the products on one of those, or similar sites, you can fairly assume that the vendor is not an authorized Jeunesse Global distributor and thus the originality of the product is not guaranteed.
The company gets lots of complaints from outraged customers stating that the product doesn't work and asking for a refund. After a brief investigation it turns out that, in all cases, they didn't buy the product from an authorized Jeunesse Global distributor. Unfortunately, in such cases there is nothing the company can do.
Jeunesse Global products were tested by many highly popular and reputable TV shows who cannot afford to put their reputation at risk by doing fake or non-objective reviews. Jeunesse Global DID NOT and DOES NOT pay for these reviews. You can view these videos on the main page
The company cautions customers from purchasing products from any source other than authorized Jeunesse Global distributors and warns that products purchased from an unauthorized distributor will not be supported by the company warranty.